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Terms & Conditions

Services Disclaimer for SantPix Creative Agency

Effective January 2024

 

Deposit:

  • A non-refundable deposit of 50% is required to initiate any project. Additionally, all necessary creative assets, logins, and domain information must be provided for the project to commence.

  • When the work is related to Website Redesign or SEO inside the customer's account, a 70% deposit of the quoted is required.

  • Upon approval and final payment, 100% will be non-refundable.

 

Payment Schedule:

The second payment is due upon project approval. The client has up to 72 hours to finalize payment after project approval. After this time, a 2% late fee will be applied. If payment is not received within 72 hours, SantPix reserves the right to charge an additional 2% per day until full payment is received.

 

Ownership Transfer:

Website & App ownership transfer will be facilitated upon full payment.

Graphic design assets will be provided without watermarks upon project completion and full payment.

 

SEO and Social Media Work:

We do not guarantee specific outcomes, such as sales, Google ranking, or social media success.

Client Satisfaction:

  • We commit to up to five revisions free of charge; afterward, a quote would have to be renegotiated depending on the amount of work required in the revision.

  • Only the original scope of work is covered under our revision policy; any additional work outside the scope of work will have a separate charge.

 

Disclaimer Acknowledgment:

This disclaimer serves as proof that the client acknowledges and understands the terms and conditions outlined herein.

 

Limitation of Responsibility:

We are not responsible for any issues that may arise after the completion and transfer of our work.

 

Contact Information:

Email: info@santpix.com

Phone: 646-806-8699

Website: www.santpix.com

 

By engaging in our services, you acknowledge and agree to the terms outlined in this disclaimer. SantPix Creative Agency reserves the right to update these terms at any time without prior notice.

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